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Privacy Policy

Wroot (“we”, “our”, “us”) is committed to protecting your privacy. This page explains what data we collect, why we collect it, how it is used, and how you can request deletion of your data.

Information We Collect

Mandatory Information
The following information is required to create and manage a Wroot account:

  • Phone Number – used for account creation and authentication
  • Name – used for identification within the app
  • Gender – used for personalization and app features
  • City – used for location-based features and content


Optional Information
You may choose to provide the following data:

  • Email Address – used for communication, account recovery, or support
  • Birthdate – used for personalization or age-related features

 

Automatically Collected Information
We may collect limited technical information such as:

  • App usage data
  • Device information
  • Crash reports and performance logs

This data helps us improve app stability and user experience.

How We Use Your Information

We use collected data to:

  • Create and manage user accounts
  • Provide core app functionality
  • Personalize content and user experience
  • Communicate important updates and support responses
  • Improve app performance and security
  • Prevent fraud and misuse

Data Sharing

Wroot does not sell user data.
We may share limited data with trusted third-party service providers (such as authentication, analytics, or cloud infrastructure services) strictly for operating and improving the app. All such providers are required to follow applicable data protection laws.

Data Security

We use appropriate technical and organizational measures to protect your data. Personal data is transmitted using secure, encrypted connections where applicable.

Data Retention

We retain personal data only for as long as necessary to:

  • Provide app services
  • Meet legal or regulatory requirements
  • Resolve disputes and enforce policies

Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate or outdated information
  • Request deletion of your personal data
  • Withdraw consent for optional data at any time

User Data Deletion Policy

You can request deletion of your Wroot account and associated personal data at any time.

How to Request Deletion

  1. Send an email to info@wroot.in
  2. Use the subject line: “Wroot Data Deletion Request”
  3. Include the phone number or email linked to your account

What Will Be Deleted

Upon verification, we will permanently delete:

  • Phone number
  • Name
  • Gender
  • City
  • Optional data (email address and birthdate, if provided)

Some non-identifiable or legally required data may be retained temporarily for compliance or security purposes.

Processing Time
All valid deletion requests are processed within 7–15 days.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions, concerns, or privacy requests, contact us at: info@wroot.in